IT Coordinator

At Torngat Metals, we are developing the Strange Lake project to meet the urgent global demand for responsibly sourced rare earths that are essential to the energy transition. We are currently seeking talented individuals who are eager to contribute to our highly strategic project and play a role in shaping a resilient and responsible rare earth industry in Canada.

Torngat Metals is seeking a qualified IT Coordinator to join its team located in Montreal. Reporting to the IT Systems & Applications Specialist, this role is responsible for coordinating day-to-day IT support operations, managing Microsoft 365 and Windows 365 environments, supporting end users, administering IT assets, and contributing to process improvement, automation, and technology initiatives across the organization. The role will evolve with the project’s advancement into operations.

What You’ll Do:

• Act as the single point of contact for IT support requests and issues
• Coordinate tickets and activities with our managed services partner (MSP)
• Provide expertise and support on Microsoft 365 (M365) and Windows 365 (W365)
• Lead IT onboarding and offboarding processes
• Track and administer IT assets across business functions
• Support and help lead targeted custom development initiatives for Corporate teams (Power Automate, Power Apps, Power BI, Copilot Studio, etc.)
• Identify opportunities to improve and automate IT processes
• Participate in network implementation and support for remote operations
• Collaborate with Cybersecurity teams to help prevent threats and attacks
• Contribute to AI initiatives and development efforts

What We’re Looking For:

• 3+ years of experience in IT support within a Microsoft environment
• 3+ years of experience with M365 and W365 (including SharePoint, OneDrive, Teams)
• Experience with Microsoft Copilot (including agent development and prompt engineering)
• Windows system administration experience
• Strong troubleshooting and communication skills (fluent in French and English)
• Ability to manage multiple priorities effectively
• Ability to work in a fast-paced, agile environment
• Willingness to learn new skills and expand technical expertise
• Preferred (not required): experience with Microsoft development tools (Power Automate, Power Apps, Power BI, Copilot Studio, etc.)

Why You’ll Love It:

• Competitive compensation with a bonus program
• Group RRSP with up to 5% employer contribution
• Flexible hours and hybrid work schedule
• Generous benefits (health, dental and vision)
• Telemedicine
• Professional development and career advancement opportunities
• Join a company that is in full growth and development
• Participate to the full IT lifecycle (Enterprise Architecture, Project Management and Delivery, etc.)
• Collaborate to the entire Technology Stack (IT, OT, ET and AI initiatives)
• Work with senior technology experts and industry leaders
• Free coffee!

Who We Are:

Torngat Metals is a private company based in Canada advancing the Strange Lake rare earth project—one of the world’s most notable sources of heavy rare earth elements used in low-carbon and high-tech solutions. With development activities in Québec, and Newfoundland & Labrador, we are committed to implementing environmental best practices into our operations and building strong partnerships with local communities. Our objective is to contribute to strengthening global supply chain resilience and to positioning Canada as a credible source of critical materials such as dysprosium and terbium.

Torngat Metals is an equal opportunity employer and encourages applications from all qualified individuals.

We are committed to providing a safe and healthy work environment. All employees are expected to follow safety procedures to help protect themselves and others.

If you’re excited to play a key role in IT support, improve processes, and contribute to technology and automation initiatives, we want you on our team – apply today!