Field Chief Technology Officer

Position Summary:

The Field CTO acts as the technical ambassador of the company, serving as a critical link between customers, partners, sales, and internal engineering teams. This role combines deep technical expertise with strategic thinking, strong customer engagement, and market insight to drive product adoption, inform and influence product roadmap direction, and support overall revenue growth.

In addition, the Field CTO is responsible for overseeing and leading the pre-sales engineering, professional services, and technology practice teams. This includes setting technical vision, ensuring consistent delivery excellence, aligning services with business objectives, and scaling best practices across customer-facing technical functions.

Primary Position Tasks:

Customer & Market Engagement

• Serve as a trusted technical advisor to key customers and prospects
• Lead technical discussions, architecture reviews, and executive briefings
• Translate customer needs and industry trends into actionable insights for internal teams
• Represent the company at conferences, events, and customer forums

Sales & Pre-Sales Support

• Partner with sales teams on complex deals and strategic accounts
• Support proof-of-concepts, pilots, and solution designs
• Articulate the technical value and differentiation of products and platforms
• Help overcome technical objections and competitive challenges

Product & Engineering Collaboration

• Provide field feedback to product management and engineering
• Influence product strategy and roadmap based on real-world use cases
• Validate technical feasibility and scalability of solutions
• Act as a voice of the customer inside the organization

Thought Leadership

• Develop and deliver technical presentations, whitepapers, and demos
• Stay current on emerging technologies, standards, and competitors
• Position the company as a technology leader in its market

Internal Enablement

• Train and mentor sales engineers, solution architects, and partners
• Help define best practices, reference architectures, and technical playbook

Minimum Education/Certification/Experience Requirements:

• Bachelor’s degree in Computer Science, Engineering, or related field (Master’s preferred)
• 10+ years of experience in software, cloud, infrastructure, or enterprise technology
• Strong background in system architecture and modern technology stacks
• Experience working directly with customers in a technical leadership role
• Excellent communication skills, including executive-level presentations

Preferred Education/Certification/Experience:

• Experience in pre-sales, consulting, or customer-facing technical roles
• Knowledge of cloud platforms, APIs, security, data, or AI (depending on company focus)
• Ability to translate complex technical concepts into business value
• Comfortable with frequent travel

Basic Qualifications:

• U.S. Citizenship Required

Red River offers a competitive salary, excellent benefits and an exceptional work environment. You can review our benefit offerings here. If you are ready to join a growing company, please submit your resume and cover letter (optional).

EOE M/F/DISABLED/Vet

Red River is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated.

In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974, and Title I of the American’s with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact accommodation@redriver.com. PLEASE NOTE: This contact channel is reserved for use by individuals with disabilities who require special accommodations in order to submit an expression of interest in a position within Red River.

Red River does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless Red River has an active agreement in place with the recruiter and such a request has been made by the Red River Talent Acquisition team and such candidate was submitted to the Red River Talent Acquisition Team via our Applicant Tracking System. Any unsolicited resumes or other data submitted to Red River in violation of this policy may be used by Red River without obligation to pay any fees of any kind to the recruiter.