The Technical Writer supports development of content around products and services; and as a technical editor of written documentation provided by subject matter experts. The Technical Writer will work with different technical teams (e.g., technical operations and managed services, security, storage, development) and project management to develop, write, and edit technical documents in accordance with customer requirements. The Technical Writer will use expertise and research to gather technical and background information for inclusion in the proposal response. The Technical Writer will be a part of a team performing system and services analysis, design, and documentation to support the response.

Primary Position Tasks:

• Research, analyze, and identify relevant company proposal materials, applicable boilerplate, and intelligence that might be adapted to the writing assignment.

• Review content for compliance, quality, and accuracy

• Manage and coordinate data calls to and from SMEs, internal contributors, or subcontractors

• Establish business relationships with key contributing organizations throughout the company, including marketing, business development, sales, operations, and other as required

• Work with manager to escalate issues, review workload, and provide suggestions for continuous improvement to process or writing/editing tools or resources

• Review technical information prepared by other staff members for clarity and content

• Research highly technical subject matter, organize information from multiples sources, and write technical content that is comprehensible to a wide audience of readers

• Keeps up to date on relevant competitive solutions, products, and competition in order to effectively write clear, persuasive content based on experience, knowledge, research, or input from SMEs

• Write clear, persuasive content based on knowledge, research, or input from SMEs

• Other business duties as assigned

Minimum Education/Certification/Experience Requirements:

• 2 years of technical writing experience.

• Expertise in assessing technical information and writing content suited to a wide audience

• Expertise in Microsoft Office Suite of applications (Word, Project, PowerPoint, Excel, and Visio)

• Experience learning, using, and writing about applications, software, services, and technology

Preferred Education/Certification/Experience:

• Experience in effectively writing and editing to include formatting/editing

• Bachelor's degree

Knowledge, Skills and Abilities:

• Professional technical communication skills

• Strong working knowledge of style guidelines and industry practices

• Superb project management, time management, interpersonal and communication skills

• Excellent writing, editorial and proof-reading skills

• Knowledge of MS Office suite (MS Word, MS Excel, PowerPoint, etc.), Adobe Illustrator or Visio, and use of review tools including track changes and comments features

• Strong desire and proven ability to learn, use, and write about applications, software, services, and technology

Essential Elements (Mental; Physical; Equipment used):

This position is an office position that requires remaining in a stationary position for multiple hours throughout the workday.

This position requires the ability to continuously communicate with co-workers throughout the day utilizing Red River approved and/or provided communication tools and equipment.

Basic Qualifications:

• U.S. Citizenship Required

Red River offers a competitive salary, excellent benefits and an exceptional work environment. You can review our benefit offerings here. If you are ready to join a growing company, please submit your resume and cover letter (optional).

EOE M/F/DISABLED/Vet

Red River is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated.

In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974, and Title I of the American’s with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact accommodation@redriver.com. PLEASE NOTE: This contact channel is reserved for use by individuals with disabilities who require special accommodations in order to submit an expression of interest in a position within Red River.

Red River does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless Red River has an active agreement in place with the recruiter and such a request has been made by the Red River Talent Acquisition team and such candidate was submitted to the Red River Talent Acquisition Team via our Applicant Tracking System. Any unsolicited resumes or other data submitted to Red River in violation of this policy may be used by Red River without obligation to pay any fees of any kind to the recruiter.