Job Summary

The Installation Project Manager supports and manages the installation services for a variety of Outform clients.

Responsibilities

· Works closely with Account and Development teams to fully understand in-store environment, display needs, and display functionality.

· Manage all aspects of retail installation services from initial bid preparation to final invoice validation. Logging new opportunities and tracking each project from initial inquiry through to completion.

· Manage and oversee the project cycle of all installation services for various clients. Outlines installation requirements with the account and development team.

· Works cross functionally with account project managers, development project managers and production project managers to ensure displays are retail ready, including timely installation support documentation. Provide comprehensive training and documentation (e.g., instructions, floor plans, SOWs) to 3PL partners to ensure successful project execution.

· Identifies and plans the needed resources to ensure installation services are on-time and on-budget.

· Sources third party labor suppliers that best aligns to the project and budget requirements.

· Manages relationships with third party labor providers, including obtaining quote of services, ensuring adherence to contract/SOW specifications and that contracted labor is properly trained.

· Ensures all logistical requirements are defined and shared with third party labor supplier.

· Work closely with Outform Logistics to obtain shipping documentation: service levels, tracking, and BOLs.

· Tracks and reports on installation completion. Available across multiple time zones and various hours of the day.

· Coordinate and arrange revisits with 3PL teams to correct or repair display execution, ensuring all installations meet quality standards.

Qualifications

· 2-5 years of experience working directly with installation/3^rd party labor companies.

· 2-5 years of experience in retail merchandising

· Advanced skills and understanding with Excel and project management software (OneDrive, Smartsheet)

· Can effectively manage within cross functional, matrix organizations

· Demonstrates strong, independent problem-solving skills

· Manages conflict resolution to positive outcomes

· Strong time management and budgeting skills are a must.

· Ability to work in a fast paced, deadline-oriented environment.

· Strong written and communication skills.

Physical Requirements

• ·Ability to bend, twist, reach and stand for long periods of time, as required.

• Ability to lift materials up to 50 lbs.
• Travel - 25%