Business Development Manager - Detroit, MI Metro area
National Dentex Labs
Join National Dentex - a leading healthcare organization specializing in the dental industry. We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 50+ labs throughout the country. Our team is growing, and we are hiring a number of key positions within our organization including this opportunity for a Business Development Manager in the Detroit, MI metro area. Candidate must live in the area.
The regular hours for this position are from 8:00 AM to 5:00 PM, Monday through Friday, and subject to change from time to time.
This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!
Primary Responsibilities and Essential Functions of the Position:
New Business Acquisition
- Own all aspects of prospecting and lead generation within the assigned territory.
- Build and manage a robust pipeline of opportunities, converting leads into new accounts.
- Deliver compelling sales presentations and product demonstrations to showcase NDX’s value proposition.
- Close new business deals to meet or exceed revenue targets.
Customer Engagement
- Spend the majority of time in the field, visiting prospects and customers daily.
- Develop and maintain strong relationships with dental professionals, including dentists, office staff, and other decision-makers.
- Conduct discovery conversations to identify customer needs and align NDX’s services as the ideal solution.
Collaboration & Onboarding
- Work closely with NDX labs to ensure a first-rate onboarding experience for new customers.
- Coordinate with internal teams to facilitate smooth account setup, communication, and service delivery.
- Serve as a bridge between new customers and labs to ensure a successful transition and long-term partnership.
Territory Management
- Develop and execute a strategic territory plan to maximize new business growth.
- Track and report sales activities, pipeline metrics, and performance against goals.
- Stay informed on industry trends, competitor activities, and market opportunities.
Skills and Abilities Required:
- Relentless drive, grit, and determination to win new customers and grow revenue.
- Excellent interpersonal and communication skills, with the ability to build trust and rapport quickly.
- Experience tracking customer opportunities in a CRM, preferably Salesforce.com
- Strategic thinker with strong problem-solving and negotiation skills.
- Highly motivated, self-sufficient, and comfortable working in a fast-paced, target-driven environment.
- Collaborative mindset with a focus on delivering exceptional customer experiences.
Minimum Education and Experience that May be Required:
- Required: High School Diploma or GED equivalent
- Preferred: Bachelor’s Degree or equivalent experience
- Demonstrated ability to independently manage a territory, prioritize activities, and drive results.
Hazardous Materials or Equipment Used:
- Office Equipment
- Small machinery; Sharp hand-held tools such as a bard parker, buffalo knife, etc.
- Blood borne pathogens
- Chemicals
Physical Requirements:
- Regularly required to sit, stand, walk, and/or reach.
- Exhibit fine motor skills and/or perform repetitive motions.
- Read and interpret prescriptions and other required documentation.
- Ability to effectively communicate technical information.