Company Overview

At Imagine we go beyond print to help our clients deliver game-changing visual communications from concept to delivery that set the standard for our industry. The first step in this process is hiring great employees! Our innovation teams are the most committed, highly experienced artisans in the business. We are committed to delivering high-quality marketing solutions, in every environment and campaign, helping our clients capture the heart, minds, and loyalty of their customers. For more than 30 years, The Imagine Group has established itself as one of the most influential and innovative visual communications companies in the industry. Join us and let's Imagine a better way together.

Job Summary:

The Scheduler is responsible for organizing, prioritizing, and communicating the daily equipment and delivery schedules to Production while also providing Account Management status updates or relevant changes that may affect customer requested due dates.

Job Description:

• Accurately prioritize and manage all jobs by utilizing internal ERP systems such as (but not limited to) iQuote, Printflow, Service Now & Monarch in order to meet the needs of our internal and external customers.
• Actively communicate with production departmental managers, supervisors, &/or leads, as well as other members of all pre-production teams including Scheduling, Estimating/Planning, Purchasing & Account Management to provide target dates for their material inputs or outputs.
• Collaborate with necessary departmental managers, and Director of Manufacturing to ensure any issues such as schedule execution, material unavailability, equipment downtime, or staffing callouts are minimized to avoid affecting job’s overall delivery schedule in order to maintain current overall On Time Delivery Percentage (OTIF).
• Provide production machine schedules that clearly define priorities and expectations to departmental management so they can ensure adequate staffing of equipment on each shift.
• Verify purchase orders and/or customer supplied products are being received in time to meet the needs of schedules.
• Work with the Scheduling Lead and Manager, as well as the ERP System Architects to resolve scheduling software issues.
• Participate in daily production meetings.
• Initiate production verified reprints.
• Other duties as assigned.

Minimum Qualifications of Position:

• High school diploma or equivalent

Preferred Qualifications of Position:

• Basic experience working as Custom manufacturing scheduler, or within custom manufacturing production, fulfillment, or distribution environment.
• Experience working in EFI Product Suite (iQuote, Monarch, Printflow, etc.)
• Bachelor’s degree in related field.
• English proficiency is preferred to support job specific operational training and instruction requirements, workplace safety, and effective employee collaboration in a fast paced, changing environment. Many safety protocols, emergency instructions, and operational documentation are provided in English. Clear communication among team members during production activities is essential to maintain efficient workflow, adapt to changing requirements, prevent accidents, ensure compliance with safety standards, and maintain efficient workflow.

Knowledge and Skills:

• Working knowledge of Conventional, Digital printing, & finishing of same as well as relevant production related materials & consumables
• Basic understanding of Lean manufacturing (5S, Kaizen, Six Sigma, Kanban, etc.)
• Basic math skills including addition, subtraction, multiplication, division and measurement
• Basic typing & computer skills
• Basic use of Microsoft Office suite including Outlook, Word, Excel and Teams
• Ability to work under pressure in fast paced manufacturing setting in order to meet daily deadlines

Working Conditions and Physical Requirements:

• Frequent sitting for prolonged periods of time.
• Walking to onsite production areas throughout the day.
• Ability to visually inspect all work for defects.
• Manual dexterity for repetitive work.

Location Addendums

· Initiate production verified reprints as needed (Charlotte Location).

Pay Statement

The national pay range for this role is listed in the job posting. The pay range may be slightly lower or higher based on the geographic location. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. Imagine offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, caregiver leave, adoption assistance, and employer/partner discounts.?

EEO Statement

The Imagine Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.