At Imagine we go beyond print to help our clients deliver game-changing visual communications from concept to delivery that set the standard for our industry. The first step in this process is hiring great employees! Our innovative teams are the most committed, highly experienced artisans in the business. We are committed to delivering high-quality marketing solutions, in every environment and campaign, helping our clients capture the heart, minds, and loyalty of their customers. For more than 30 years, The Imagine Group has established itself as one of the most influential and innovative visual communications companies in the industry. Join us and let’s Imagine a better way together.

• Receives inbound products and unloads shipments from trucks.
• Reads and understands work orders, locates, and picks items from storage areas, and packs items for shipment.
• Verifies that merchandise is correct for the work order and finalizes and fulfills the shipment.
• May operate warehouse machinery including forklifts, cherry pickers, and pallet jacks, as well as other equipment including bar code scanners, carts, and dollies.
• May resolve customer order issues, including processing returns.
• Adheres to safety, quality, and production procedures.
• Performs multiple functions within an operation, including inbound processing, order fulfillment, order packaging, customer returns processing, and inventory control.
• Processes incoming customer orders to ensure accuracy of product, pricing, and transportation requirements.
• Gives customers basic product knowledge, pricing, and shipping information and answers other questions.
• Compiles knowledge of customer base and unique customer requirements to complete orders and keeps accurate customer records in required software systems and programs.
• Interacts with customers, Sales, Operations, Transportation, vendors, and supervisor to verify all information is correct and to resolve discrepancies and inconsistencies with orders.
• Handles finished materials: picks, packages, prepares, palletizes, and ships or moves shipments within the warehouse.
• Processes returns, inspects items for wear, and determines and ensures proper disposition.
• Takes periodic inventories, counts, and processes inventory during resolution and inbound receiving activities, stocks warehouse shelves, and updates product locations.
• Ensures accuracy of inventory

• High School Diploma or Equivalent
• Good judgment and decision-making ability are necessary.

• Warehouse, Fulfillment, or receiving experience preferred.
• Forklift certification preferred.
• Ability to operate lift trucks safely and efficiently.
• Previous knowledge of warehouse operations
• Ability to communicate/understand written as well as oral instructions.
• Basic math skills and knowledge of simple computer operations

• Ability to lift, push and pull up to 50 lbs.
• Ability to visually inspect all work for defects and distinguish colors.
• Frequent reaching, bending, climbing, kneeling, crouching, and stooping.
• Manual dexterity for repetitive work.
• Frequent walking and standing.

The national pay range for this role is $15.50 to $20.00/hourly. The pay range may be slightly lower or higher based on the geographic location. The actual pay offered may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift, and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission, or incentive program. Imagine offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, caregiver leave, adoption assistance, and employer/partner discounts.

Imagine is an equal opportunity employer and does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Diversity and Inclusion are not just a checked box, it is a critical part of our commitment to deliver innovative solutions to our clients and provide a great place to work for our entire Imagine family. We are focused on building a diverse and inclusive workforce. If you are excited about this role but do not meet 100% of the qualifications listed above, we encourage you to apply.