SUMMARY OF RESPONSIBILITIES

The Senior Benefits Analyst is responsible for day-to-day administration, compliance, and continuous improvement of the company’s health, welfare, leave, and retirement benefit programs. This role delivers operational support across all benefits-related activities and partners closely with HR, vendors, and team members to ensure an exceptional experience. The analyst supports compliance, vendor coordination, leave administration, open enrollment, and process documentation. Experience with 401(k) plan administration is preferred.

ESSENTIAL DUTIES

· Provide guidance to team members on benefit offerings, including medical, dental, vision, life, disability, wellness programs, leaves of absence, and retirement plans.

· Administer benefit plans across the employee lifecycle—processing enrollments, life event changes, terminations, and resolving inquiries in a timely and professional manner.

· Administer and manage leave of absence programs (FMLA, STD, LTD, personal leave, ADA, and workers’ compensation):

o Serve as a point of contact for team members and managers throughout the leave process.

o Ensure timely and accurate tracking, documentation, and status updates.

o Coordinate with third-party vendors and internal stakeholders to support leave compliance and smooth return-to-work transitions.

o Monitor and escalate leave-related issues as appropriate.

· Ensure benefits and leave administration complies with applicable laws and regulations (e.g., COBRA, HIPAA, FMLA, ADA, ERISA, and state-specific requirements).

· Assist with 401(k) plan administration such as eligibility tracking, contribution processing, and audit coordination.

· Communicate benefit and leave-related changes, deadlines, and eligibility details to team members and follow up to ensure understanding and compliance.

· Conduct routine audits of benefit and leave data to ensure system integrity and proper records retention.

· Support benefits and leave reporting and data analysis for HR leadership as needed.

· Develop and maintain standard operating procedures and documentation for benefits and leave processes; recommend process improvements as needed.

· Assist the Sr. Manager of Compensation and Benefits in preparing for and facilitating annual open enrollment, vendor renewals, and other benefits-related projects.

· Stay informed on industry trends, best practices, and regulatory updates to support a compliant and competitive benefits offering.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORKING CONDITIONS

· Primarily working indoors, office environment.

· May sit for several hours at a time.

· Prolonged exposure to computer screens.

· Repetitive use of hands to operate computers, printers, and copiers.

REQUIRED EDUCATION AND EXPERIENCE

· Bachelor’s degree in Human Resources, Business or equivalent work experience and/or education

· Minimum 3 to 5 years of experience with benefits administration

· Intermediate proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook)

· Familiarity working within a Human Resource Information System

· Strong analytical skills and a thorough knowledge of plan designs and compliance requirements.

PREFERRED EDUCATION AND EXPERIENCE

· Professional Human Resources certification a plus

· Experience working in a fast pace, high-growth company

REQUIRED KNOWLEDGE

· Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

REQUIRED SKILLS

· Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

· Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

· Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

· Service Orientation — Actively looking for ways to help people.

· Time Management — Managing one's own time and the time of others.

· Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

· Speaking — Talking to others to convey information effectively.

· Writing — Communicating effectively in writing as appropriate for the needs of the audience.

WORK STYLES & BEHAVIORS

· Integrity — Job requires being honest and ethical.

· Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.

· Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.

· Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.

· Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

· Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.

· Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.

FirstKey Homes is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, veteran status, genetic information or any other legally protected classification or status.