SUMMARY OF RESPONSIBILITIES

The Fleet Operations Specialist performs many organizational and administrative tasks to monitor, maintain and improve our company's fleet operations. In addition to the daily coordination and accuracy of fleet data, the Fleet Operations Specialist generates utilization analyses, business insights and recommendations that drive cost savings and operational efficiency. This role will provide analytical insight into how fleet intersects with our Field Operations teams. The specialist will partner with internal analytics teams, market leaders and IT to use our fleet data to improve costs, utilization and decision-making.

ESSENTIAL DUTIES

· Conduct daily safety and fleet tasks such as ordering fleet materials, general user and admin management, negotiating and approving maintenance requests, and responding to requests for fleet program information.

· Organize, monitor and report on recalls, class action settlement and other special projects.

· Analyze fleet fuel, maintenance, GPS, safety and spend data to determine trends and opportunities.

· Create ad-hoc fleet and safety reporting for managers using Excel pivot tables, lookups and complex formulas

· Utilize Excel and BI reporting tools to create and maintain monthly KPI, trending and exception reporting.

· Partner with IT and internal teams to create fleet dashboards that measure KPIs, cost and performance

· Investigate and escalate anomalies in maintenance, fuel, GPS and utilization trends

· Create and interpret utilization reporting and make recommendations on staffing and fleet vehicle allocation

· Make recommendations on vehicle selection and replacements based on TCO, feedback and available fleet data

· Determine and recommend training opportunities based on exception and trend reporting

This brief summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent's manager at any time based upon Company need.

To perform this job successfully, an individual must be able to perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORKING CONDITIONS

· Primarily working indoors, office environment.

· May sit for several hours at a time.

· Prolonged exposure to computer screens and repetitive use of hands to operate computers.

REQUIRED EDUCATION AND EXPERIENCE

· Associates degree or equivalent work experience and/or education

· High proficiency using Microsoft Office (Excel, Word, PowerPoint, Outlook)

· Proficiency with data visualization tools (Power BI or Tableau)

· Minimum 3-5 yrs experience in fleet operations

· Minimum 3-5 yrs experience in an analyst or specialist role

· Minimum 3-5 yrs experience using Holman Insights

· Experience analyzing and managing data from large datasets

· Proven ability to interpret and articulate results of data analysis to leaders

PREFERRED EDUCATION AND EXPERIENCE

· Bachelor’s degree or equivalent work experience and/or education

· Expert proficiency using Microsoft Office (Excel, Word, PowerPoint, Outlook)

· Proficiency with data visualization tools (Power BI or Tableau)

· 5+ yrs experience in safety and fleet operations (ideally supporting a multi-state/nationwide fleet)

· 5+ yrs experience in an analyst or specialist role

· 5+ yrs experience using Holman Insights

· Experience working in a fast pace, high-growth company

REQUIRED KNOWLEDGE

· Reporting/Analysis — Knowledge of basic reporting and analytical principles and practices

· Data Integrity - Understanding of best practices to ensure data accuracy and integrity

· Fleet Operations – Understanding of fleet vehicle repair needs, best practices and lifecycle management

REQUIRED SKILLS

· Analysis — Using logic to distill business recommendations from varied and complex sets of data

· Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

· Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

· Mathematics — Using mathematics and at times complex formulas to solve problems.

· Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

· Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.

· Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

· Time Management — Managing one's own time and the time of others.

· Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

· Speaking — Talking to others to convey information effectively.

· Writing — Communicating effectively in writing as appropriate for the needs of the audience.

WORK STYLES & BEHAVIORS

· Analytical Thinking — Job requires analyzing information and using logic to address work-related problems.

· Imagination — Job requires being able to use data to see solutions that are not readily visible

· Initiative — Job requires a willingness to take on responsibilities and challenges.

· Integrity — Job requires being honest and ethical.

· Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.

· Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.

· Collaboration — Job requires successfully interacting with peers and vendors to produce positive results

· Cooperation — Job requires being pleasant with others and displaying a good-natured, cooperative attitude.

· Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.

FirstKey Homes is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, veteran status, genetic information or any other legally protected classification or status.