Position Title: HR Specialist

Department: HR

Reports to: Human Resources Manager

Location: Merida, Yuc. (In-Office required: Monday – Friday)

ABOUT BALFOUR & CO.

Balfour & Co. Is one of the world’s leading collegiate and high school commencement services companies, offering innovative, personalized products like class jewelry, yearbooks, regalia, school uniforms and photography. With brands such as Balfour®, Gradimages®, Artcarved®, and more, we’ve been helping students celebrate life’s most meaningful moments since 1913. Balfour has around 4,000 employees and operates in 3 countries.

POSITION SUMMARY:

HR Specialist plays a crucial role in managing various human resources functions within an organization, such as recruitment, employee relations, benefits administration, and compliance with labor laws.

ESSENTIAL POSITION FUNCTIONS:

• Develop and implement HR policies and procedures.
• Manage recruitment processes, including screening candidates and conducting interviews.
• Oversee employee onboarding and training programs.
• Administer compensation and benefits packages.
• Prepare and review compensation and benefits packages
• Administer health and life insurance programs
• Implement training and development plans
• Update employee records with new hire information and/or changes in employment status
• Maintain organizational charts and detailed job descriptions along with salary records
• Develop and implement HR policies throughout the organization
• Process employees’ queries and respond in a timely manner
• Ensure compliance with labor laws and company regulations.
• Handle employee relations, conflict resolution, and performance management.
• Maintain accurate employee records and HR databases.
• Support diversity, equity, and inclusion initiatives.

ESSENTIAL SKILLS>

• Clear and effective communication is crucial for handling employee relations, conflict resolution, and company-wide messaging.
• Expertise in hiring processes, interviewing techniques, and talent acquisition strategies.
• Ability to foster a positive workplace culture and address employee concerns.
• Developing and implementing HR policies that align with business goals.
• Managing payroll, benefits, and compliance with labor laws.
• Using HR metrics to make informed decisions and improve workforce management.
• Mediating disputes and ensuring fair treatment of employees.
• Familiarity with HR software and digital tools for efficient operations.
• Promoting diversity, equity, and inclusion in the workplace.

EDUCATION/EXPERIENCE:

• Bachelor’s degree in human resources, Business Administration, or related field.
• Proven experience in HR roles.
• Strong knowledge of labor laws and HR best practices.
• Excellent communication and interpersonal skills.
• Ability to handle confidential information with discretion.
• Proficiency in HR software and Microsoft Office Suite.
• 100% Bilingual English/Spanish (Oral, Written, Spoken)